Topic: complaints
Vulnerability
Vulnerability guidance sets new benchmark for compliance - but are firms ready?
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Complaints
Financial services complaints grow and redress jumps 20%: FCA
FCA
FCA and FOS to overhaul financial redress system
FOS
Mis-selling and suitability make up 61% of FOS adviser complaints
FCA
FCA streamlines complaints reporting requirements for firms
FCA
Financial services complaints fall across all product groups: FCA
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Santander
Santander launches 98% LTV ‘My First Mortgage’
First-time Buyer
Improved affordability sparks 20% rise in first-time buyers: NationwideÂ
Inflation
Further rate cuts dampened as inflation rebounds to 3.4%
Mortgage Rates
Two Big Six lenders increase mortgage rates as swaps rise
Interest Rates
Looser Fed policy stance could slow further rate cuts, policymakers warn
Bank Of England
Bank of England holds interest rates at 3.75% in narrow 5-4 vote